Publications in Refereed
Journals:
Lazar,
J. K., G. Meiselwitz, and A. F. Norcio, “A
Taxonomy of Novice User Perception of Errors on the Web”, International
Journal – Universal Access in the Information Society (UAIS),
Chen, Q., A. F. Norcio,
and J. Wang. “Neural
Network Based Stereotyping for User Profiles”, Journal
of Neural Network Computing and Applications, vol. 9, pp. 259-265, 2000.
Lazar, J. K. and A. F.
Norcio, “Service-Research:
Community Partnerships for Research and Training”, Journal of Informatics Education and Research, vol. 2, no. 3, pp. 21-25, 2000.
Chiu, C. C., P. L. Hsu,
and A. F. Norcio, “A Fuzzy
Reasoning Approach to Support Knowledge Acquisition”, International Journal of General Systems,
vol. 28, no. 2-3, pp. 227-241, 1999.
Dillon, T. W. and A. F.
Norcio, “User Performance
and Acceptance of a Speech-Input Interface in a Health Assessment Task”,
International Journal of Human–Computer Studies, vol. 47, pp.
591-602, 1997.
Chen, Q. and A. F. Norcio, “Modeling
a User's Domain Knowledge with Neural Networks”, International
Journal of Human–Computer Interaction, vol. 9, no. 1, pp. 25-40, 1997.
Warren, J. R., A. F. Norcio,
J. W. Stott, and G. C. Canfield, “Experimental
Evaluation of a Simulation Environment for Information Systems Design”, Journal of Systems
and Software, vol. 32, no. 1,
pp. 3-20, 1996.
Dillon, T. W., D. McDowell,
A. F. Norcio, and M. J. DeHaemer, “A
Preliminary Investigation: Nursing Acceptance of a Speech-Input Interface”, Computers in Nursing, vol. 12, no. 6, pp. 264-271, 1994.
Chiu,
C. C., A. F. Norcio, and C. Hsu, “Reasoning
on Domain Knowledge Level in Human–Computer Interaction”, Information Sciences,
vol. 1, no. 1, pp. 31-46, 1994.
Mitchell, K. C., M. A.
Woodbury, and A. F. Norcio, “Individualizing
User Interfaces: Application of the Grade of Membership (GOM) Model for
Development of Fuzzy User Classes”, Information
Sciences, vol. 1, no. 1, pp.
9-29, 1994.
Staggers, N. and A. F.
Norcio, “Mental Models:
Concepts for Human–Computer Interface
Research”, International Journal of Man-Machine Studies,
vol. 38, no. 2, pp. 587-605, 1993.
Warren, J. R., J. W. Stott,
and A. F. Norcio, “Stochastic
Simulation of Information Systems Designs from Data Flow Diagrams”, Journal of Systems and Software, vol. 18, no. 2, pp. 191-199, 1992.
Chmura, L. J., A. F. Norcio,
and T. J. Wicinski, “Evaluating
Software Design Processes by Analyzing Change Data over Time”, IEEE Transactions on Software Engineering, vol. SE-16, no. 7, pp. 729-740, 1990.
Norcio, A. F. and J. Stanley, “Adaptive
Human–Computer Interfaces: A Literature Survey and Perspective”, IEEE
Transactions on Systems, Man, and Cybernetics, vol. SMC-19, no. 2, pp. 399-408, 1989.
Norcio, A. F. and L. J.
Chmura, “Designing Complex
Software”, Journal
of Systems and Software, vol.
8, no. 3, pp. 165-184, 1988.
Norcio, A. F. and S. Kerst,
“Human Memory Organization
for Computer Programs”, Journal of the American Society for Information
Science, vol. 34, no. 2, pp. 109-114,
1983.
Publications in Refereed
Conference Proceedings:
Chakraborty, J. and A. F. Norcio, “Preliminary Investigation into the Internationalization of User Interfaces”, Proceedings of AEI 2008 – The Applied Human Factors and Ergonomics 2nd International Conference, 2008.
Fan, Q., A. A. Ozok, and A. F. Norcio, “User Preferences of E-Commerce Recommender System User Interfaces Based on a Usability Criteria Model ”, Proceedings of AEI 2008 – The Applied Human Factors and Ergonomics 2nd International Conference, 2008.
Wu, H., A. A. Ozok, and A. F. Norcio, “Cross-Cultural User Interface Design for Mobile Phones: A Literature Survey ”, Proceedings of AEI 2008 – The Applied Human Factors and Ergonomics 2nd International Conference, 2008.
Dinmore, M. and A. F. Norcio, “Literacy for the Masses: Integrating Software and Knowledge Reuse for End-User Developers”, Proceeding of IRI-07 – The 2007 IEEE International Conference on Information Reuse and Integration, pp. 455-460, 2007.
Zenebe, A. and A. F. Norcio, “Visualization of Item Features, Customer Preference and Associated Uncertainty Using Fuzzy Sets”, Proceedings of the Annual Meeting of the North American Fuzzy Information Processing Society – NAFIPS 2007, pp. 7-12, 2007.
Denenberg, D., L. Hansen, N. Czarnota, J. Chakraborty, and
A. F. Norcio, “The
Effect of Color and Layering on Comprehension of Multi-Layered Email Messages”,
Proceedings of the HCI International 2005, The 11th International Conference
on Human–Computer Interaction, 2005.
Zenebe, A., A Ozok, and A. F. Norcio, “Personalized
Recommender Systems in e-Commerce and m-Commerce: A Comparative Study”,
Proceedings of the HCI International 2005, The 11th International Conference
on Human–Computer Interaction, 2005.
Noiwan, J., T Piyawat, and A. F. Norcio, “Computer
Attitudes and Computer Self-Efficacy: A Case Study of Thai Undergraduate Students”,
Proceedings of the HCI International 2005, The 11th International Conference
on Human–Computer Interaction, 2005.
Zenebe, A. and A. F. Norcio, “Evaluation
Framework for Fuzzy Theoretic-Based Recommender System”, Proceedings
of the HCI International 2005, The 11th International Conference on Human–Computer
Interaction, 2005.
Piyawat, T., J. Noiwan, and A. F. Norcio, “Usability
Testing of BlogExpress: Blog Reader Software as a Knowledge Management Tool”,
Proceedings of the HCI International 2005, The 11th International Conference
on Human–Computer Interaction, 2005.
Koru, A. G., A. A. Ozok, and A. F. Norcio, “The
Effect of Human Memory Organization on Code Reviews under Different Single
and Pair Code Reviewing Scenarios”, Proceedings of the Workshop
on Human and Social Factors of Software Engineering 2005 (HSSE 2005),
2005.
Zenebe, A. and A. F. Norcio,
“Uncertainty Identification,
Representation and Measurement in User Modeling: A Methodology”,
Proceedings of Information Resources Management Association International Conference, pp. 1157-1159, 2004.
Zenebe, A., A. Gangopadhyay,
and A. F. Norcio, “Neuro-Fuzzy
Modeling for Inferring a User's Interest in a Web Page: An Empirical Study”, Proceedings of Information
Resources Management Association International Conference, pp. 994-996, 2004.
Noiwan, J. and A. F. Norcio, “Designing
for Effective Information Presentation: The Effects of Cultural Differences
on Speed, Accuracy, and Perceptions on Usability and Aesthetics”, Proceedings
of the HCI International 2001 Conference, Volume 1 – Usability Evaluation
and Interface Design: Cognitive Engineering, Intelligent Agents, and Virtual
Reality, pp. 115-119, 2001.
Piyawat, T. and A. F. Norcio, “Practical
Approaches to Fuzzy Object-Oriented User Modeling”, Proceedings
of the HCI International 2001 Conference, Volume 1 – Usability Evaluation
and Interface Design: Cognitive Engineering, Intelligent Agents, and Virtual
Reality, pp. 125-129, 2001.
Lazar, J. K.
and A. F. Norcio, “An
Exploratory Study of Situational Errors on the Web”, Proceedings of the HCI International 2001 Conference,
Volume 1 – Usability Evaluation and Interface Design: Cognitive Engineering,
Intelligent Agents, and Virtual Reality, pp. 111-114, 2001.
Noiwan, J.,
T. Piyawat, and A. F. Norcio, “The Impact of Culture in Designing
Web-Based Systems”, Proceedings
of the WebNet 2001 – World Conference on the WWW and Internet, 2001.
Noiwan, J.,
T. Piyawat, and A. F. Norcio, “Between-Page Banner Advertising (BePBA)
on the Web: A Solution Where Usability and Advertising Meet”, Proceedings of the WebNet 2001 – World Conference
on the WWW and Internet, 2001.
Lazar, J. K.
and A. F. Norcio, “End-User Satisfaction in Training Novice Users
to Surf the Web”, Proceedings
of the WebNet 2001 – World Conference on the WWW and Internet, 2001.
Piyawat, T.,
Noiwan, J., and A. F. Norcio, “Navigation is the Law: The Conceptual
Architecture for Layered Web-based Information Systems”, Proceedings of the WebNet 2001 – World Conference
on the WWW and Internet, 2001.
Piyawat, T,
M. Adya, and A. F. Norcio, “The Distributed User Modeling Shell System
(DUMSS): A Conceptual Framework for Eliciting User Models”, Proceedings
of the 2000 Americas Conference on Information Systems, Volume I, pp. 330-336, 2000.
Denenberg, D.,
J. K. Lazar, and A. F. Norcio, “Interface
Considerations in Designing Online Communities: A Case Study”,
Proceedings of the 4th Multiconference on Systemics, Cybernetics,
and Informatics, 526-531, 2000.
Lazar, J. K.
and A. F. Norcio, “Intelligent Error Message Design for the Internet”, Proceedings
of the 4th Multiconference on Systemics, Cybernetics, and Informatics, pp. 532-535, 2000.
Noiwan, J.
and A. F. Norcio, “A
Comparative Analysis on Web Heuristic Usability between Thai Academic Web
Sites and
US Academic Web Sites”, Proceedings of the 4th Multiconference
on Systemics, Cybernetics, and Informatics,
536-541, 2000.
Piyawat, T.,
H. E. Emurian, and A. F. Norcio, “Re-inventing
Web Navigation: Multi-Layered Map Navigation”, Proceedings
of the 4th Multiconference on Systemics, Cybernetics, and Informatics, 542-546, 2000.
Lazar, J. K. and A. F.
Norcio, “A Framework
for Training Novice Users in Appropriate Responses to Errors”, Proceedings of the Annual Conference of the International
Association of Computer Information Systems, pp. 128-134, 1999.
Luenam, P., A. F. Norcio, and P. Liu, “A neuro-fuzzy approach towards adaptive intrusion tolerant database systems”, in Computational Intelligence and Its Applications, X. Yao and X. Li, (Eds.), China: University of Science and Technology Press, in press.
Lazar, J. K. and A. F. Norcio,
“To Err Or Not To
Err, That is the Question: Novice Perception of Errors While Surfing the WEB”,
Proceedings of the International Conference of the Information Resource
Management Association, pp. 321-325, 1999.
Lazar, J. K. and A. F.
Norcio, “The Effects
of Error Management, Exploration, and Conceptual Models on Learning to
Use the Internet”, Proceedings of WebNet
98 International Conference on the Internet, Intranet, and WWW, 1998.
Lazar, J. K. and A. F.
Norcio, “User
Errors in the Networked Environment”, Proceedings
of the Second Maryland Information Systems Workshop, 1998.
Farinholt, K. G. and A.
F. Norcio, “Defining
Fuzzy User Models Using the GOM Methodology”, Proceedings
of the 9th Florida Artificial Intelligence Research Symposium
(FLAIRS 96), pp. 219-223, 1996.
Chen, Q. and A. F. Norcio, “Pattern
Recognition of User's Domain Knowledge”, Proceedings of the 1995
IEEE International Conference on Systems, Man, and Cybernetics, Volume
2, pp. 1148-1153, 1995.
Chen Q. and A. F. Norcio, "Pattern
Recognition in Default Reasoning and Classification in User Modeling", Proceedings
of the Annual Conference on Industry, Engineering, and Management Systems,
1995.
Chiu, C. C., P. L. Hsu,
and A. F. Norcio, “A
Fuzzy-Based Approach for Obtaining the User's Domain Expertise”, Proceedings of the Second Annual Joint Conference
on Information Sciences, pp. 613-620, 1995.
Chiu, C. C., C. Hsu, and
A. F. Norcio, “Dynamically
Tracking a User's Progression Along the Novice-Expert Continuum”, Proceedings of the 1995 IEEE Singapore
International Conference on Networks and International Conference on Information
Engineering, pp. 605-607, 1995.
Chen, Q. and A. F. Norcio, “Stereotyping
Users and Tasks with Associative Memories”, Proceedings of the
1994 IEEE International Conference on Neural Networks – IEEE World Congress on Computational Intelligence,
Volume II, pp. 1169-1174, 1994.
Chen, Q. and A. F. Norcio, “An
Associative Approach in Dynamic User Modeling”, Human–Computer
Interaction: Software and Hardware Interfaces – Proceedings of the Fifth International Conference
on Human–Computer Interaction, Volume
2, G. Salvendy and M. J. Smith,
(Eds.), Elsevier Science Publishers, Amsterdam, pp. 909-914, 1993.
Chiu, C. T., C. C. Chiu,
and A. F. Norcio, “An
Adaptive Intelligent Help System”, Human–Computer
Interaction: Software and Hardware Interfaces – Proceedings of the
Fifth International Conference on Human–Computer Interaction, Volume 2, G. Salvendy and M. J. Smith, (Eds.), Elsevier Science Publishers, Amsterdam,
pp. 718-723, 1993.
Dillon, T. W., A. F. Norcio,
and M. J. DeHaemer, “Spoken
Language Interaction: Effects of Vocabulary Size and Experience on User
Efficiency and Acceptability”, Human–Computer
Interaction: Software and Hardware Interfaces -- Proceedings of the Fifth
International Conference on Human–Computer Interaction, Volume 2, G. Salvendy and M. J. Smith, (Eds.), Elsevier Science Publishers, Amsterdam,
pp. 140-145, 1993.
Warren, J. R., A. F. Norcio,
J. W. Stott, G. C. Canfield, and R. W. Freedman, “The
Decision-Support Effectiveness of a Simulation Environment for Information
Systems Analysts:
An Exploratory Study”, Proceedings of the Third International
Working Conference on Dynamic Modeling of Information Systems, pp. 419-438, 1992.
Chen, Q. and A. F. Norcio, “Modeling
Users with Neural Architectures”, Proceedings of the International
Joint Conference on Neural Networks, Volume I, pp. 547-552,
1992.
Warren, J. R., J. W. Stott,
and A. F. Norcio, “A
Prototype for Including Simulation of IS Dynamics in CASE Environments”, Proceedings of the Twenty-Fifth Hawaii
International Conference on System Sciences, Volume III: Information Systems – Decision
Support and Knowledge-Based Systems,
J. F. Nunamaker, Editor, pp. 353-361, IEEE Computer Society Press, Los
Alamitos, CA, 1992.
Norcio, A. F., “Adaptive
Interfaces: Modeling Tasks and Users”, Proceedings
of the 1991 IEEE International Conference on Systems, Man, and Cybernetics,
Volume 2, pp. 1099-1103, 1991.
Chen, Q. and A. F. Norcio,
“A Neural Network Approach
to User Modeling”, Proceedings of the 1991 IEEE International
Conference on Systems, Man, and Cybernetics, Volume 2, pp. 1429-1434, 1991.
Chiu, C. C., A. F. Norcio,
and K. E. Petrucci, “Using
Neural Networks and Expert Systems to Model Users in an Object-Oriented
Environment”, Proceedings of
the 1991 IEEE International Conference on Systems, Man, and Cybernetics,
Volume 3, pp. 1943-1948, 1991.
Norcio, A. F. “The
Software Engineering of Adaptive Human–Computer Interfaces”,
Proceedings of the 1989 IEEE International Conference on Systems, Man,
and Cybernetics, Volume III, pp.
886-888, 1989.
Chmura, L. J., A. F. Norcio,
and T. J. Wicinski, “Analyses
of Software Design Changes”, Proceedings of the Twelfth Annual
NASA/Goddard Software Engineering Workshop,
1987.
Norcio, A. F., “Indentation,
Documentation and Programmer Comprehension”, Proceedings of the
Human Factors and Computer Systems Conference, pp. 118-120, 1982.
Norcio, A. F., “Human
Memory for Comprehending Computer Programs”, Proceedings of the
1980 IEEE International Conference on Cybernetics and Society, pp. 974-977,
1980.
Chapters in Refereed Books:
Lazar, J. K. and A. F. Norcio,
“Service-Research Partnerships:
Research Projects That Help Bridge the Digital Divide”, in J. K.
Lazar (Ed.) Managing IT/Community Partnerships in the 21st Century,
Hershey, PA: Idea Group Publishing, pp. 271-283, 2002.
Chen, Q. and
A. F. Norcio, “Knowledge
Engineering in Adaptive Interface and User Modeling”, in Q. Chen
(Ed.) Human Computer Interaction: Issues and Challenges, Hershey, PA: Idea Group Publishing, 113-133,
2001.
Lazar, J. K.
and A. F. Norcio, “User
Considerations in Electronic Commerce Transactions”, in Q. Chen
(Ed.) Human Computer Interaction: Issues and Challenges, Hershey, PA: Idea Group Publishing, 185-195,
2001.
Lazar, J. K. and A. F. Norcio,
“System and Training Design
for End-User Error”, in S. Clarke and B. Lehaney (Eds.) Human
Centered Methods in Information Systems: Current Research and Practice, Hershey, PA: Idea Group Publishing, pp.
76-90, 2000.
Chen, Q. and A. F. Norcio,
“Recognizing a User's Behavior
Pattern through an Associative Model”, in Human Performance in
Automated Systems: Current Research and Trends, M. Mouloua and R. Parasuraman (Eds.), Hillsdale, NJ:
Lawrence Erlbaum Associates,
pp. 142-147, 1994.
Wang, W., Q. Chen, and A.
F. Norcio, “Capturing
Uncertainties in Human Performance with Rough Sets”, in Human
Performance in Automated Systems: Current Research and Trends, M. Mouloua and R. Parasuraman (Eds.), Hillsdale, NJ:
Lawrence Erlbaum Associates, pp. 100-106, 1994.
Norcio, A. F. and J. Stanley
“Adaptive Human–Computer
Interfaces: A Literature Survey and Perspective”, in Information
Technology for Command and Control – Methods and Tools for Systems Development
and Evaluation, S. Andriole and S. Halpin, (Eds.), New York, NY: IEEE
Press, pp. 247-256, 1991.
Norcio, A. F. and L. J.
Chmura, “Design Activity
in Developing Modules for Complex Software”, in Empirical Studies
of Programmers, E. Soloway and
S. Iyengar, (Eds.), Norwood, NJ: Ablex Publishing Corp., pp. 99-116, 1986.